We are seeking a Hands & Feet Engineer to support one of our esteemed customers at an on-site office location in Canton, Ohio. This role requires a dedicated engineer who can provide reliable physical IT support, coordinate with remote teams, and execute assigned tasks efficiently in a structured enterprise environment.
Provide on-site Hands & Feet support for IT infrastructure and end-user devices
Execute tasks assigned by remote support teams
Support day-to-day office IT operations
Follow customer processes, security, and compliance requirements
Detailed scope of work will be shared separately (attached document)
Perform physical IT tasks such as device setup, cabling, equipment replacement, and basic troubleshooting
Coordinate with remote support and service desk teams
Ensure tasks are completed accurately and within agreed timelines
Maintain proper documentation and reporting
2–4 years of relevant IT support experience
Experience working as a Hands & Feet Engineer
Strong understanding of desktop, basic network, and IT infrastructure support
Ability to work independently in an on-site office environment
CompTIA A+ certification
Microsoft Certified: Modern Desktop Administrator Associate
Any relevant IT support certifications are a plus
Native tech / local engineer preferred
Dedicated on-site presence required (FTE)
Immediate or near-immediate availability preferred
Please share your compatibility details, engineer profile, and tentative proposal for further discussion.