L2 OSS Engineer (On-site Support)

Location: MesseTurm, Friedrich-Ebert-Anlage 49, 60308 Frankfurt am Main, Germany

Job Type: On-site | Scheduled Support

Start Date: ASAP

Work Schedule:

• 2 Engineers required

• 3 days per week (scheduled support)

Role Summary:

We are looking for experienced L2 OSS Engineers to provide scheduled on-site support at a customer location in Frankfurt. The role requires strong technical troubleshooting skills, professional communication, and the ability to operate in a structured enterprise environment.

Key Responsibilities:

• Provide Level 2 (L2) OSS on-site support

• Troubleshoot and resolve operational system issues

• Work closely with remote teams and stakeholders

• Ensure accurate documentation and adherence to support procedures

Requirements:

• Proven experience as an L2 OSS Engineer

• Fluency in English and the local language (German) – mandatory

• EU Citizenship required

• Ability to work on-site at the specified location

• Strong communication and problem-solving skills

Additional Information:

• This is a scheduled support role (not full-time daily)

• Immediate availability is highly preferred

How to Apply:

Please share your CV and availability details.